Chapter 5 Strategic Planning for Long-Term Online Course Improvement

Effective Quality Assurance in Online Programs

In: Quality in Online Programs
Authors:
Beverly Araújo Dawson
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Elisabeth Counselman-Carpenter
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Type:
Chapter
Pages:
82–99
DOI:
https://doi.org/10.1163/9789004510852_005

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Abstract

Given pedagogical shifts in social work and the increase in online programs, a continuous improvement strategy for revising online courses is needed in order to develop and maintain rigorous and quality educational and professional standards. Many online programs were developed by faculty with limited online teaching experience, therefore impacting the quality in the creation and delivery of online courses. This chapter describes the development and the piloting of a continuous improvement model in a Master of Social Work program based on the Peer Mentor framework. Lessons learned, best practices and a model of implementation are also discussed.

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Quality in Online Programs

Approaches and Practices in Higher Education

Series:  Leadership and Best Practices in Educational Technology Management, Volume: 3
Cover Quality in Online Programs
E-Book ISBN:
9789004510852
Publisher:
Brill
Print Publication Date:
21 Jan 2022
Front Matter
Preliminary Material
Copyright page
Foreword
Series Editors’ Foreword
Preface
Acknowledgments
List of Figures and Tables
Notes on Contributors
Part 1 Innovative Approaches to Quality Assurance in Online Programs
Chapter 1 Quality Assurance Drives Continuous Improvements to Online Programs
Chapter 2 A Replicable, High-Touch ID Support Model
Chapter 3 Supporting Quality and Innovation in Online Graduate Health-Sciences Programs
Chapter 4 The Business of Online Quality
Chapter 5 Strategic Planning for Long-Term Online Course Improvement
Chapter 6 Building a High-Quality Ed.D. Program on a Foundation of Research-Based Best Practices for Online Course Design
Chapter 7 Everyday Curriculum Assessment
Part 2 Ensuring Quality Student Support in Online Programs
Chapter 8 Strategies to Improve Student Satisfaction and Foster Belonging among Students in Online Programs
Chapter 9 Equitable Outcomes in Online Programs through Wrap-Around Student Support
Part 3 Faculty Development for Quality Online Teaching
Chapter 10 Ensuring Online Quality Teaching through Initial Teachers’ Training and Support
Chapter 11 Development, Implementation and Evaluation of E-Teaching Certificates
Chapter 12 Structured Development and Support for Online Adjunct Faculty
Chapter 13 Weaving It All Together
Chapter 14 A Framework for Online Teacher Competences
Back Matter
Index

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