Chapter 5 A Responsive, Consultative Professional Development Model for Online Engagement

In: Handbook of Research in Online Learning
Authors:
Victoria Brown
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Florence Williams
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Shernette Dunn
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Abstract

Professional development within higher education for online teaching has changed in the past decade as faculty became knowledgeable about the design, delivery, and implementation of online and hybrid classes. Before, a one-size-fits-all model was a desirable choice when face-to-face faculty were beginning to navigate the online teaching environment. Post-COVID, faculty transitioned quickly to have a variety of different perspectives and needs online. Within this new environment, a professional development model with a responsive approach will better serve faculty who developed an eclectic base of knowledge about teaching online. A Responsive Professional Development Model requires the training professionals to evaluate the context of the faculty at the institution, be responsive to their concerns, provide flexibility through multiple pathways to obtain the required training, value the relationship between the designer and the faculty member, and take ownership in explaining technical issues. The concepts built into the Responsive Professional Development Model shift the focus to faculty members’ needs rather than the design teams which engage the faculty members to learn the best practices and strategies that will promote academic success in their classes.

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