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evgeny morozov, ‘iran: the downside to the twitter revolution’, dissent (fall 2009), pp. 10-14; golnaz esfandiari, ‘the twitter devolution’, foreign policy (8 june 2010); malcolm gladwell, ‘small change’, the new yorker (4 october 2010); philip seib, real-time diplomacy: politics and power in the social media era (new york, ny: palgrave macmillan, 2012); and peter van ham, ‘social power in public diplomacy’, in rhonda zaharna, ali fisher and amelia arsenault (eds), connective mindshift: relational, networked and collaborative approaches to public diplomacy (london: routledge, 2013), pp. 17-28.)| false
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bjola and jiang, ‘social media and public diplomacy’, p. 71.)| false
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causey and howard, ‘delivering digital public diplomacy’, p. 145.)| false
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seib, real-time diplomacy, p. 9.)| false
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bjola and jiang, ‘social media and public diplomacy’, p. 73. see also stuart murray, ‘evolution not revolution: the digital divide in american and australian contexts’, in corneliu bjola and marcus holmes (eds), digital diplomacy: theory and practice (new york, ny: routledge, 2015), pp. 127-144.

bjola and jiang, ‘social media and public diplomacy’, p. 73. see also stuart murray, ‘evolution not revolution: the digital divide in american and australian contexts’, in corneliu bjola and marcus holmes (eds), digital diplomacy: theory and practice (new york, ny: routledge, 2015), pp. 127-144.)| false
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geoffrey cowan and amelia arsenault, ‘moving from monologue to dialogue to collaboration: the three layers of public diplomacy’, annals of the american academy of political and social science, vol. 616, no. 1 (march 2008), p. 22.

geoffrey cowan and amelia arsenault, ‘moving from monologue to dialogue to collaboration: the three layers of public diplomacy’, annals of the american academy of political and social science, vol. 616, no. 1 (march 2008), p. 22.)| false
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van ham, ‘social power in public diplomacy’, p. 18.)| false
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