Written Documents in the Workplace

Series:

Written Documents in the Workplace is divided into three parts, the first of which provides a linguistic definition of professional documents, describing their different types and genres. This definition necessarily takes into account both the formal characteristics of these types of document (e.g. nature of linguistic units involved) and their functional goals (the way these linguistic units are used to fulfill the text's communicative aim). The second part focuses on the mental mechanisms involved in written production in the workplace. One of the aims of a professional writer is to compose a text which can be understood. Text composition involves specific processes and strategies that can be enhanced. This last aspect leads us to devote the third and final section to the comprehension of written documents in the workplace. Awareness of the strategies implemented by different readers (with more or less domain expertise) in order to understand technical and professional documents can enhance the latter's readability.

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Chapter 0. Introduction : written documents in the workplaceSection A. Defining professional documents
Chapter 1. Linguistic markers of semantic and textual relations in technical documents
Chapter 2. The design, understanding and usage of pictograms
Chapter 3. Readability and intelligibility of procedural texts: the case of enumeration in legal textsSection B. Composing documents
Chapter 4. Considering users and the way they use procedural texts: some prerequisites for the design of appropriate documents
Chapter 5. Highly effective writers and the role of reading: a cognitive approach to composing in professional contexts
Chapter 6. Professional editing: emphasis on the quality of a text and its communicative effectiveness
Chapter 7. Procedural texts written by children
Chapter 8. Developing an online writing tutor to improve technical writing skills in engineering and science students
Chapter 9.The impact of blogs on professional writing. Speed, reach, engagement, and the art of the self in Web 2.0
Chapter 10. The Production of Work Instructions in an Industrial Workplace: The Impact of a Functional Writer's Work Context on the Outcome of His ActivitySection C. Understanding documents
Chapter 11. Situation models and their role in comprehension: the need to study their internal structure
Chapter 12. The effects of interaction with the device and text structure on the mental representations derived from the procedure
Chapter 13. Comprehension processes in translation
Chapter 14. How reading strategies affect the comprehension of texts in hypertext systems
Chapter 15. Task-guidance systems and procedure context: enabling procedures to enhance worker performance
Chapter 16. Animated documentation: a way of comprehending complex procedural tasks?
Chapter 17. The impact of cognitively-based design of expository multimedia