Authors:
Fiona Hunter
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Neil Sparnon
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Index

Index
academic activities 7, 9, 10, 12, 13, 15, 16, 36, 37–39, 52, 60, 74, 79, 81, 82, 84, 86–88, 90, 92–94, 97, 98, 104, 108, 118, 124, 131, 133, 134, 137, 138, 142, 144, 149, 153, 161, 165, 172, 191–193, 194
academic freedom 1, 39, 41, 96, 132
academic staff 2, 6, 14, 16, 17, 37, 40, 52, 53, 54, 56–58, 61, 63, 68, 74, 81, 82, 90–93, 95, 101, 106, 107, 112, 115, 118, 121, 122, 129, 145, 165, 171, 194
accreditation 96, 135
administration xv, xvii, 14, 52, 53, 56, 57, 70, 74, 77, 81, 82, 96–98, 102, 114–116, 119, 121, 123, 152, 171, 173, 178, 191, 192, 194
admissions 99–101
agendas 76, 156, 182–184, 198
appraisal 1, 61, 70, 116, 119, 120–122, 173, 179
budget. see finance
business continuity plans 160, 168, 169
calendars 5, 6, 16, 155–157, 185
charters 14
chart of accounts 112
classroom-based teaching 2, 48, 82, 90
communities 8, 25, 37, 39, 43, 48, 49, 57, 64, 66, 67, 72, 75, 76, 79, 93, 127–129, 142, 165, 171, 192, 196
community service. see external engagement
consultation 16, 97, 110, 112, 135, 139
core values. see values
courses 2, 12, 16, 31, 33, 38, 40, 42, 43, 48, 49, 51–54, 56, 59, 63, 72, 77, 78, 81, 88–92, 97, 117, 121, 128, 135, 140, 172, 178, 191, 194
crisis management 8, 132, 158, 160, 169, 170, 172
curriculum 23, 31, 40, 43, 44, 46, 64, 75, 89, 183, 184
economic viability 41
environmental scanning 17, 18, 135, 137, 144, 162, 191
estate management 7, 8, 10, 106, 107, 125–131, 134, 158, 160, 169, 191, 193, 199
evidence 26, 100–102, 141, 142
executive management 15, 16, 28, 68, 144–146, 154, 155, 157, 159, 160, 161, 164, 167, 173, 191
external engagement 2, 7, 8, 10, 12, 13, 15, 19, 36, 37, 60, 63–73, 76, 79, 90–92, 108, 109, 112, 115, 117–119, 134, 139, 165, 188, 191, 192, 197
faculties 27, 61, 70, 113, 116, 118, 119
finance xvi, 2, 10, 19, 62, 63, 86, 97, 101, 106–108, 109, 110, 112, 113, 114, 116, 134, 135, 141, 142, 145, 153, 158, 162, 165, 166, 171, 173, 186, 193
funding. see finance
governance xv, 1–3, 5, 10, 13, 15, 16, 18, 28, 68, 136, 137, 139, 144, 146, 148, 155–157, 159–161, 167, 169, 173, 183, 184, 191, 192, 195, 196
graduate characteristics 29, 30–35, 38, 41, 44, 45–49, 76, 79, 124, 128, 134, 192, 194
human resources xvi, 2, 10, 24, 106, 114, 115, 116, 122, 131, 134, 153, 166, 192, 193
implementation 5, 7, 25, 78, 132, 133, 135, 137, 144, 146, 148, 161
incentives 62, 63, 115, 122
income. see finance
information technology 10, 31, 48, 56, 82, 84, 86, 88–90, 106, 121, 122, 125, 158, 166, 173, 178, 191–193
infrastructure 102
instructional designers 54, 57
internationalisation xv, 10, 73–76, 78, 192, 198
job descriptions 116–120, 122, 179
knowledge xvi, 29, 31, 36–39, 41, 44, 46, 48, 53, 58, 59, 63, 66, 72, 77, 78, 90, 121, 125, 178, 187, 189, 191, 193, 194, 198
leadership xvi, 1–3, 5–9, 14, 17, 20, 24, 27–30, 57, 72, 74, 77, 87, 95, 96–98, 107–109, 112–114, 116, 124, 125, 139, 148, 154, 158, 173, 174, 176, 181, 187–192, 195
Learning Management Systems (lms) 54, 57
learning outcomes 44–48, 50, 75, 197
learning resources 88, 89, 192
library 10, 16, 81, 84, 86, 88, 90, 122, 173, 192, 195, 196
marketing. see promotional activities
mars model 9, 10, 11, 12, 133, 142, 144, 152, 161
meetings 2, 6, 15, 20, 53, 68, 70, 84, 87, 119, 120, 125, 139, 146, 154–158, 162, 167, 173, 181–185, 187, 192
mission 7, 9, 10, 19, 20–25, 28, 30, 34–39, 41, 43, 49, 58, 59, 61, 64, 67, 68, 70, 72, 74–76, 79, 87, 88, 90, 91, 105, 106, 108, 109, 117, 119, 124, 131, 133–135, 137, 138, 142–144, 149, 151, 155, 159, 161, 165, 191, 192, 194, 197
monitoring 7, 28, 39, 52, 76, 95, 97, 132, 135, 146, 166, 167
objectives 8, 17, 28, 29, 74, 101, 102, 107, 109, 119, 131, 132, 135, 137, 140, 141, 144–146, 148, 150, 151, 159, 161, 162, 164, 166, 167, 187
online learning xvii, 16, 48, 53–57, 82, 84, 88, 89, 93, 139, 166, 171, 172, 176, 177, 179, 180, 192, 193, 195, 197
operational management 15, 16, 24, 28, 68, 74, 101, 102, 124, 136, 146, 150–152, 155, 156–161, 164, 167, 173, 174, 175, 181, 191, 193
outreach. see external engagement
overheads 114
pedagogy 7, 38, 40, 41, 44, 47, 48, 54, 59, 66, 75, 106, 107, 133, 139, 194
personnel. see human resources
physical plant. see estate management
process maps 6, 161, 173–177, 179, 180, 181
programmes xvi, 7, 14, 17, 19, 26, 30, 31, 33–35, 37–44, 46–49, 51–54, 56, 57, 59, 61, 64, 68, 69, 72, 76, 79, 86, 87, 90, 93, 108, 117, 118, 125, 133, 160, 165, 166, 175, 179, 191, 193, 194, 197
promotion 10, 78, 91, 93, 116, 122, 123, 174, 199
promotional activities 2, 12, 81, 90–95, 110, 133, 134, 193
quality assurance 1, 52, 76, 81, 95–99, 101–104, 106, 133, 140, 142, 149, 165–167, 173, 193, 194, 199
rankings 19, 32, 96, 104
recruitment 12, 14, 17, 19, 21, 26, 29, 32, 42, 51, 61, 62, 75–78, 84, 86, 95, 97, 107, 110, 114, 140, 145, 158, 161, 165–167, 173, 179, 180, 193
research xi, xvi, 2, 6, 7, 10, 12, 13, 15, 17, 19, 26, 27, 30, 36, 37, 39, 41, 48, 50, 51, 58–64, 66–68, 71–73, 75, 79, 90–93, 96, 107–109, 112, 113, 115, 117–119, 124, 132, 134, 135, 139, 140, 161, 165, 188, 191–195, 197
resource management 9, 10, 106, 133, 134, 137, 142, 147, 165, 166, 193
review processes 7, 25, 34, 35, 38, 41, 70, 81, 95, 97, 98, 102–104, 113, 120, 133, 135, 146, 165, 166, 191, 193
risk management 6, 8, 15, 77, 158–164, 166–173, 191, 200
risk registers 168
self-evaluation report 98, 104
silos 2
skills xi, xvi, xvii, 29–33, 39, 48, 56, 58, 65, 77, 78, 83, 121, 124, 125, 178, 187, 189, 192
staff development 121, 166
stakeholders 14, 15, 17, 19, 25, 49, 52, 62, 72, 96, 135, 136, 139, 141, 155, 159, 162
statutes 5, 14, 15, 16, 124, 151, 152, 154–156, 182–184
strategic planning 2, 5, 8, 13, 24–27, 72, 110, 112, 114, 132–139, 142, 144–146, 148–153, 156, 161, 199
student profile 25, 27, 194
student support services 10, 76, 83, 84, 86, 87, 179, 194
students xvi, 1, 2, 16, 20, 24–27, 29, 31–34, 37, 39, 41, 42, 44–46, 48–51, 53–59, 61–64, 66, 68–70, 75–78, 82, 84–88, 90–93, 96, 98–101, 106, 110, 115, 118, 121, 124, 133, 135, 136, 139, 141, 158, 159, 162, 166, 167, 170–174, 177–180, 192, 193, 194, 197
subject matter experts (SME) 54, 57
succession planning 116, 124
support activities 9, 10, 12, 71, 79, 81, 82, 86, 87, 88, 94, 97, 104, 107, 108, 144, 149, 153, 194
swot analysis 137, 139, 140–142, 144
teaching and learning 1, 2, 7, 12, 13, 15, 19, 23, 31, 36–38, 40–42, 44, 46, 48–53, 58, 60, 63–68, 71–73, 75, 79, 84, 89, 90, 92, 96, 119, 128, 129, 188, 191–194, 196, 197
teaching methods. see pedagogy
third mission. see external engagement
timetables 5, 16, 102, 103, 136, 137, 174, 179
training xvi, 2, 31, 48, 51, 52, 59, 61, 65, 83, 89, 90, 97, 100, 121, 125, 145, 175, 179, 189, 194
transparency 44, 110, 122, 174
values 9, 10, 15, 22–25, 36, 79, 86, 114, 133–135, 137, 144, 149, 155, 165, 191, 192, 194, 196
vision 7, 9, 10, 15, 19–25, 28, 30, 34–39, 41, 43, 58, 59, 61, 67, 68, 70, 72, 74–76, 79, 87, 88, 90, 95, 105, 106, 108, 109, 114, 117, 119, 124, 131, 133, 134, 135, 137, 138, 143, 144, 149, 155, 159, 161, 165, 191–194
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Chapter 1 Our Approach to Institutional Management in Higher Education
Chapter 2 Getting to Know Your Institution
Chapter 3 Academic Activities
Chapter 4 Support Activities
Chapter 5 Resource Management
Chapter 6 Developing and Drafting Your Strategic Plan
Chapter 7 The Challenge of Implementation
Chapter 8 Thinking Back, Moving Forward

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