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Farmer satisfaction and cocoa cooperative performance: evidence from Tocache, Peru

In: International Food and Agribusiness Management Review
Authors:
Angie Higuchi Professor, Department of Business administration, Universidad del Pacífico, Av. Salaverry 2020 Jesus Maria, Lima 11, Peru.

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Daniel Coq-Huelva Professor, Department of Applied Economics II, Universidad de Sevilla, Avenida Ramón y Cajal 1, 41018 Sevilla, Spain.
Professor, Instituto de Estudios sobre América Latina, Avenida de la Ciudad Jardín 20-22, 41005 Sevilla, Spain.

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Ruth Arias-Gutierrez Professor, Universidad Estatal Amazónica, Km 2½, Vía Puyo a Tena (Paso Lateral), Puyo 160101, Ecuador.

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Rafaela Alfalla-Luque Professor, Department of Financial Economics and Operations Management, Universidad de Sevilla, Avenida. Ramón y Cajal 1, 41018 Sevilla, Spain.

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Open Access

Cocoa marketing cooperatives are essential in the current model of governance of cocoa production and distribution in Peru and other developing countries. Because farmer satisfaction is particularly important for the success and development of cooperatives, this article focuses on an analysis of the factors related to farmer satisfaction as well as the identification of demographic and socio-economic elements that can explain the different levels of satisfaction among different cooperative members. Data obtained through a survey of 150 cocoa farmers were analyzed through three main statistical methods: (1) an exploratory factor analysis with a principal component analysis method; (2) cluster analysis; and (3) an independent samples t-test. The results confirm that farmer satisfaction is explained by a complex set of cognitive and psycho-social elements and pro-social emotions. Finally, the results indicate that some socio-economic features such as farm size or household size are associated with the varying existing levels of farmer satisfaction.

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