An Illustrated Guide to Managing Institutions of Higher Education

For New Leaders and New Institutions

Institutional leadership in higher education today requires the management of academic, financial and human resources to deliver teaching, research, external engagement, IT, student support, quality assurance, and estate management activities at levels ranging from local to global. This requires the development and deployment of subject expertise, diplomacy as well as a whole range of practical and technical skills. It can be difficult to balance the strategic needs of the institution with its practical, day-to-day management.

Drawing on more than 60 years of higher education experience around the world, the authors set out the fundamental elements of all higher education institutions and place them in a practical framework to enable leaders to understand their institutions more clearly, and develop appropriate responses to the unique issues that arise in each.

Accessible, insightful, comprehensive and universally applicable, An Illustrated Guide to Managing Institutions of Higher Education draws on numerous real-world examples and offers practical exercises to enable institutional leaders to understand how their institutions actually work, to develop appropriate responses to the issues that confront them and to manage their institutions more effectively.

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Fiona Hunter, DBA (2009), University of Bath, has worked for universities in France and Italy in various academic and administrative roles. She has run professional development programmes since 1998 and worked as a global higher education management consultant since 2010.
Neil Sparnon, PhD (2005), worked for the Science and Engineering Research Council, Anglia Ruskin University and Jesuit Worldwide Learning in various administrative management roles. Since 2004, he’s worked as a higher education management consultant with numerous institutions around the world.
Ursula Bevan Hunter has an MA in Illustration from The University of Edinburgh and specialises in printed illustration for wallpaper and textiles. She previously worked on illustration projects for public healthcare and the hospitality sector.
Acknowledgements
List of Figures and Tables
About the Authors

1 Our Approach to Institutional Management in Higher Education
 1 Institutional Structure: The MARS Model

2 Getting to Know Your Institution
 1 The Role of the Institutional Leader
 2 Charters, Statutes and Institutional Management Levels
 3 Environmental Scanning
 4 Defijining Your Institution

3 Academic Activities
 1 Academic Freedom
 2 Teaching and Learning
 3 Research
 4 Designing Your Research Activities
 5 Monitoring Your Research Activities
 6 Supporting Your Research Activities
 7 External Engagement
 8 Designing Your External Engagement Activities
 9 Developing External Engagement Activities
 10 Monitoring Your External Engagement Activities
 11 Supporting Your External Engagement Activities
 12 Internationalisation
 13 Reflections

4 Support Activities
 1 Student Support Services
 2 Learning Resources
 3 Promotional Activities
 4 Quality Assurance and Enhancement
 5 Internal and External Quality Assurance
 6 Infrastructure: The Institutional Quality Assurance Offfijice
 7 Reflections

5 Resource Management
 1 Finance
 2 Human Resources
 3 Job Descriptions
 4 Appraisal Systems
 5 Promoting Your Stafff
 6 Leadership Development and Succession Planning
 7 Institutional Estate Management
 8 Reflections

6 Developing and Drafting your Strategic Plan
 1 The Structure of Strategic Plans
 2 How Should the SWOT Be Structured?
 3 SWOT Questions
 4 Distributing the SWOT
 5 SWOT Analysis and Allocating Issues into the Strategic Plan

7 The Challenge of Implementation: Using Management Tools Effectively
 1 Renewing Structures
 2 Institutional Meeting Calendars
 3 Managing Risk, Business Continuity Plans and Responding to a Crisis
 4 Process Mapping
 5 Meetings, Meetings, Fruitful Meetings
 6 Reflections

8 Thinking Back, Moving Forward

Glossary
Further Reading
Index
Newly-appointed higher education leaders. Leaders in recently established institutions, irrespective of size, history, location or tradition. Associations, foundations and organisations committed to the professional development of higher education leaders globally.